Mama Esta is the inspirational founder and Director of Kitaa Hope Home. Her daughter Eva, together with her son-in-law, David, are responsible for much of the day-to-day running of the home. David drives the primary school children in the minibus the Trust has provided. Anna-Severina is the housemother, who takes especial care of the of the little ones. She, too, lives on site.

Other staff include a cook, a groundsman, a night guard, an English teacher twice a week, a daily, qualified social social worker and a social worker with higher qualifications who works each Saturday. (These last two are a government requirement.)  Mama Esta employs other staff to help with housework on an occasional basis.